Although the hosting service provided by the different companies is more or less the same, every provider has a customized platform with its own modifications and different ways to complete given things. Because of this, an info-loaded knowledge base will be quite helpful both for people with no practical experience and for technically competent individuals who will eventually find out how certain operations are executed, but will lose precious time in the meantime. The aim of such a knowledge base is to help make the hosting service fast and simple to use, sparing users both time and effort. The outcome is more pleased clients, since they can effortlessly find the info they are searching for, and a whole lot less work for the customer service staff representatives, because typically the majority of the inquiries and issues that customers have are already included in the knowledge base. If the articles are written well and encompass more topics, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Website Hosting
If you order a website hosting plan through our company, you will be bestowed with access to our extensive online documentation where you will see information on pretty much everything connected with our web hosting packages. The topics range from how to create an email account on your smart phone, to how to accomplish various things using an .htaccess file. The articles themselves are written in an easy-to-comprehend fashion and feature exhaustive guides on how to execute a certain task in your Hepsia Control Panel. You can also find information that’s not directly connected to Hepsia, for example one that concerns online apps on your PC. The whole collection of articles will be located in the Control Panel’s Help section, but those that are applicable to a certain Control Panel section can be accessed on the spot. Since we have covered as many topics as possible, you’ll be able to find out more or less everything related to your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
We’ve compiled a detailed knowledge base for all our current and future customers, so if you buy a semi-dedicated server plan from our company, you’ll be able to find any information that you require at any time. We have a vast number of educational help articles, which will help you understand better what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are merely two instances. Our instructive guides will help you do anything you like – unzip an archive, import a MySQL database, redirect a domain, etc. Plus, we’ve also got troubleshooting instructions, which will permit you to discover what spurs a certain problem and the viable solutions for it. In case you can’t send email messages or your domain name returns a 500 Internal Server Error message, for example, you can consult our knowledge base and correct the problem very quickly. You can access the articles through each section of the Control Panel, as well as through the all-encompassing Help section.