Service Uptime Guarantee
What's included in the service uptime guarantee and why is it so important when you choose your hosting service provider?
Commonly customers check the features they're going to get with a given website hosting plan and tend to forget something just as critical - the service uptime. As effective as a plan can be, frequent downtimes may result in lower search engine rankings and lost clients regardless of what the reason behind them may be. After all, really a few people would come back to an Internet site which is not available half the time, not mentioning the wasted capital in case you have invested in an advertising campaign. That is why, when you buy a new web hosting package, you should make sure that the service will be stable and your Internet sites will be online constantly. This means a boost in traffic, or in case that you have got an online store, for example, better uptime usually means happier clients.
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Service Uptime Guarantee in Website Hosting
We guarantee 99.9% service uptime for each and every
website hosting account on our servers. We take advantage of a high-tech cloud web hosting platform in which every part of the hosting service is addressed by a separate set of web servers, therefore if one machine fails, the other ones within the cluster are going to take over instantly. The cloud platform also cuts down the overall load greatly, and so the web hosting service is a lot more stable in comparison with a service where everything runs on a single machine and your sites are going to perform in the best possible way. In addition, we have redundant Internet lines and diesel-powered backup generators to make sure that your sites will remain online no matter what. Software and hardware firewalls warrant the adequate performance of your machines in the case of DDoS attacks whereas in the case of any software problem, we have admins keeping track of the web servers 24/7.
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Service Uptime Guarantee in Semi-dedicated Servers
Our
semi-dedicated server plans come with a 99.9% uptime guarantee. In fact, you will not notice any downtime or service disturbances at all due to the fact that we use a groundbreaking cloud platform and instead of managing everything on one web server as most providers do, we have independent clusters of servers that control each service - files, e-mail messages, CP, databases, and so on. We've got a custom made load-balancing system, so our hosting service is way more stable in comparison with what you would typically find available. To make sure that nothing will disturb the work of your Internet sites, our web server facilities have diesel backup generators and a few separate Internet providers. We've got hardware and software firewalls to prevent DDoS attacks and professionals monitoring the web servers 24/7 to sort out any software issue that may appear.
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Service Uptime Guarantee in Dedicated Servers
If you buy a
dedicated server from our company, we guarantee that it'll be working at least 99.9% of the time. In the first place, your website hosting server will be built with new and meticulously tested hardware components and we will not do any compromises about it. Our data center in the town center of Chicago provides powerful diesel backup generators, so even in the case of a power outage your server will still be operational and with several redundant Internet providers, your sites are going to be accessible if there is any online connectivity issue. In case of any unforeseen circumstances, we've got well-trained system administrators which keep an eye on all servers at all times and they can react promptly to resolve the problem in a very timely manner. Last in sequence, but not last in importance, our web servers have software and hardware firewalls to stop the unwanted traffic in the event of a DDoS attack.