Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You will find nearly all the answers to your questions in the user–friendly Help Center built into our Web Control Panel. It boasts an in–depth repository with regularly asked questions and exhaustive how–to articles prepared by our skillful technical support staff.

  • Top quality support service

  • Video Tutorials

  • We have prepared a collection of how–to video tutorials that visually show how you can solve a typical issue connected to your website hosting account. You’ll find the educational video clips in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 customer service with a 60–minute ticket response time guarantee. A group of trained customer service technicians will be at your disposal to answer all the queries that you might possibly have. During non–peak periods, a reply will be supplied within just 20 minutes.