1 hour ticket response
Timeliness is our principal responsibility and that is why we have a team of skillful customer support engineers who are ready to provide a swift answer to any question that you might possibly have. Just post your technical support ticket from the Web Control Panel and we’ll reply back to you within one hour at the latest. In fact, we strive hard and aim for a 20–minute client support ticket response time.
An Exceptional Help Desk Support Service
We’ve got a team of web hosting support engineers who will be happy to respond to all your inquiries every time you need assistance. Almost all our support team members have lots of years of experience in the website hosting sphere, which implies that you can constantly rely on rapid and comprehensive answers to your inquiries.
An Easy–to–Browse Help Section
To help you find a quick hint on how to use a particular feature, we have included a very user–friendly Help Center section in your Web Control Panel. You can browse through an immense selection of web hosting account administration articles and website management articles, explore the F.A.Q. section or watch our how–to video tutorials.
