Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Solution Guarantee

  • Our client support staff is present 24x7x365 to reply to all your support questions. Every ticket you post to us is going to be taken care of within maximum 60 mins. If your situation demands aid from one of our administrators, we’ll address the ticket to the person on shift and will notify you that the situation is being taken care of.

  • Top quality support service

  • Professional Technical Help And Support Service

  • We give you 24/7 tech help via a super–fast ticketing program included in your Control Panel. You may write to us all the time about any of the software packages that come installed in advance on your virtual server, which include the desired Linux OS, the server admin panel and our custom produced Web Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • An extensive and constantly updated articles base is built into our custom–built Web Control Panel. It offers you quick tips about how to carry out all the essential website administration duties. The Help zone supplies comprehensive how–to article tutorials and step by step video tutorials. You can reach the Help section by clicking on the Help or Video buttons in the right side of each Control Panel section.