Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance staff is trained to fast take care of all website hosting customers’ queries and help questions. Through our ticket system, it will be easy to fill in your question and a support staff fellow member will most likely return to you in less than max 60 minutes. Basically, practice has demonstrated that the general resolution time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is offered by a team of educated consultants which are ready to answer to your issue in a timely manner. You are able to contact the tech support team by launching a help support ticket from your Web Control Panel or by posting us an e–mail message. On business days, you may also call us on the telephone or use the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guide while working within the Control Panel, you’ll be able to always click the Help key and find your issue in the group of articles that will came up. We have also turned the majority of the content articles into instructional videos. The list of educational videos will come up if you click the Videos key located on the top right.