A 99.9% Server Uptime

Our website hosting platform is based on a steady, world–class hardware architecture and a heavily tweaked version of Linux. So, no matter what your web site is, or how many website visitors you have, or even if there’s a denial–of–service attack, our physical machines will stay up and running and your web sites will stay visible online.

All our website hosting plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our guarantee remains the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

When you set up your own cloud hosting platform, it is vital that you also build your own network architecture. That is why we built a custom–configured internal network in each one of our datacenters. Based on top–notch Juniper routers and switches, our internal network allows for faster–than–light data transmission speeds and is also fully redundant.

Thus, you will enjoy a 99.9% network uptime in our US based data center, in our UK based data center, in our FI based data center, in our East Europe based data center and in our AU based data center, irrespective of which web hosting solution you’ve selected.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are disappointed with our web hosting services, or if you find them insufficient, or if you decide that you need to have a VPS servers instead of a cloud hosting plan – you will get your money back, no questions asked.

All domain name registrations are non–refundable, but you’ll keep total control of your domain names even if you close your web hosting account with us.

A 30–Day Money–Back Guarantee

24/7 Technical Support

In case you run a web hosting firm, your technical support engineers are of fundamental importance. That is the reason why we have carefully chosen a very skilled team of customer service technicians, each with lots of years of practice behind his back. With their help, we offer 24x7 support with each of our web hosting services.

And not only that, we offer a 1–hour response time guarantee. All customer service inquiries are answered in under 60 minutes and our average support ticket response time is just 20 minutes!

24/7 Technical Support